Register online for Ecobank Nigeria Association Programme 2024/2025. We use this opportunity to inform the general public about ongoing Ecobank Nigeria Association Programme Registration 2024/2025. See link to register online.
Ecobank Transnational Incorporated (ETI), a public limited liability company, was established as a bank holding company in 1985 under a private sector initiative spearheaded by the Federation of West African Chambers of Commerce and Industry with the support of the Economic Community of West African States (ECOWAS).
Title: Associate Programme 2024
Job Information
- Close Date 03/22/2024
- Industry Financial Services
- City Lagos
- State/Province Lagos
- Country Nigeria
- Zip/Postal Code +23401
Job Profile
- Execute day-to-day operations functions with accuracy to deliver a timely end of day.
- Enlighten customers on products and services, sell and ensure the onboarding process is seamless.
- Drive improved customer experience and perception.
Key Responsibilities
- Supervise all activities in Operations and ensure customer transaction requests are treated promptly, professionally, and with utmost care and confidentiality.
- Ensure all customer transaction requests are properly documented and authorized in line with the Service Level Agreements (SLA).
- Maintain a good knowledge of the banks products and services and respond to enquiries on same, and operational matters.
- Ensure customer requests/complaints are captured on the customer management platform and prompt resolution provided.
- Enlighten customers on new services, products promotions and cross-sell them.
- Drive digital adoption by customers and collaborate with the business to meet goals but without compromising policies and processes.
Requirements/Qualifications for Ecobank Nigeria Association Programme 2024/2025
- Ordinary National Diploma (OND) not less than lower credit.
- Completion of 1 year internship.
- 25 years or less
- A minimum of 5 credits at O’levels including English and Mathematics
- Knowledge of Microsoft Office.
Steps to apply for Ecobank Nigeria Association Programme 2024/2025
To start a successful application, Click here to apply online